Fraud does not wait for office hours
Alerts arrive 24/7.
An AI agent from Resemble Systems that receives, briefs and escalates fraud alerts around the clock, until a person takes ownership. Every step is recorded for audit.
Alert received
Briefing written
On-call notified
Escalated if unanswered
Person acknowledges
Alerts arrive 24/7.
And confirmed by a person within 15 minutes.
Beyond its service level.
An auditor can follow.
Receives the alert from the detection system
Sets severity from fixed rules approved by you
Writes a short briefing in plain language
Notifies the on-call contact by email, Teams and a voice call
Escalates automatically if nobody acknowledges
Records every step with a time and a name
The AI never does.
It cannot close an alert, change a rule or contact a customer.
Answering a call is not acknowledgement.
No alert is lost.
Works from your detection system's alerts.
It adds to your analysts, not replaces them.
Email, Teams and voice call.
A live demonstration is available on dummy data.