Fraud Alert Agent · AI agent for the financial sector

No fraud alert left unanswered.

An AI agent from Resemble Systems that receives, briefs and escalates fraud alerts around the clock, until a person takes ownership. Every step is recorded for audit.

  1. 01

    Alert received

  2. 02

    Briefing written

  3. 03

    On-call notified

  4. 04

    Escalated if unanswered

  5. 05

    Person acknowledges

The challenges facing finance companies

Fraud does not wait for office hours

Alerts arrive 24/7.

Critical alerts must be escalated at once

And confirmed by a person within 15 minutes.

No critical or high alert may sit unattended

Beyond its service level.

Every step must leave evidence

An auditor can follow.

What the agent does

  1. 01

    Receives the alert from the detection system

  2. 02

    Sets severity from fixed rules approved by you

  3. 03

    Writes a short briefing in plain language

  4. 04

    Notifies the on-call contact by email, Teams and a voice call

  5. 05

    Escalates automatically if nobody acknowledges

  6. 06

    Records every step with a time and a name

Built on four controls

Fixed rules decide severity

The AI never does.

The AI only writes advice

It cannot close an alert, change a rule or contact a customer.

A person always acknowledges

Answering a call is not acknowledgement.

If the model fails, a fixed template still sends

No alert is lost.

Evidence by design

  • Every alert has a timeline: received, briefed, notified, escalated, acknowledged
  • Who took ownership, in which role, and when
  • A live dashboard of open, escalated and closed alerts
  • Records ready to support your own audit and regulatory review

Hosting you control

  • Production design on your own servers, a local AI model, your mail relay and a telecom carrier phone line
  • Nothing leaves your network
  • All processing locations and dependencies disclosed for your security review

Fits your set-up

Works from your detection system's alerts.

Supports your team

It adds to your analysts, not replaces them.

Reaches people

Email, Teams and voice call.

Talk to us about the Fraud Alert Agent

A live demonstration is available on dummy data.

info@resemblesystems.com